Platform pricing

 

Save 5% on all conversations

Basic Plan

$39 AUD/month — $35 USD/month
  • Access to all conversations
  • Conversation data mining
  • URL shortening and tracking
  • Operator transitioning
  • Opt-out management
  • Campaign scheduling
  • Tracked link picture previews
  • Operator business hours
  • Upload Campaign Monitor lists
Select this plan
Save 10% on all conversations!

Business Plan

$99 AUD/month — $75 USD/month

Everything in Basic, plus:

  • Dedicated phone number
  • Conversation Journey builder
  • Inbound campaigns
  • Branded URLs
  • Outlook/Google Calendar integration
  • Campaign Monitor integration
  • Priority phone support
  • Multiple linked accounts
Select this plan

Add-ons

$99 Each/month — $75 USD/month
(requires business plan)
  • Zapier Integration
  • Salesforce Integration
  • Blackbaud Raiser’s Edge NXT Integration
  • Pardot Integration
  • API Access
Select this plan
Business gopher plan
Paid 12 months upfront
Ongoing
Shout Out (no automation)
9.0 cents / message
10.0 cents / message
Filtered Shout Out
12.6 cents / conversation
14.0 cents / conversation
Simple Web Promotion
13.5 cents / conversation
15.0 cents / conversation
Accept or Decline
23.4 cents / conversation
26.0 cents / conversation
Net Promoter Score
40.5 cents / conversation
40.5 cents / conversation
Sales Call Scheduler
36.0 cents / conversation
45 cents / conversation
Online Event Registration
40.5 cents / conversation
40.5 cents / conversation
Send Email in a Journey
1.4 cents / conversation
1.5 cents / conversation
Send Email in a Journey
1.4 cents / conversation
1.5 cents / conversation

Frequently asked questions

Do I pay per message or per conversation?

For a shout out (one way SMS without automation), it’s per SMS segment, ie per 160 characters. For our conversation templates, the prices quoted are for the complete conversation – all the SMS back and forth from the bot.

What if I want to make my own conversation template?

First we’d suggest combining our existing templates with our journey tool. Otherwise, bespoke conversation implementation (design, analysis, tuning) costs $180 / hr

How much are additional SMS segments?

Additional SMS segments are charged as a ‘shout out’.

Do I get a discount if I disable a message?

Yes. If you disable a message in a conversation we will credit the cost of a ‘shout out’ back to your account.

How much does it cost to reply to a transition email?

Replying to a transition email is charged as a ‘shout out’.

See more faqs
Get in touch

Want to ask us more questions?

If you have questions not answered on this site, please get in touch. We would love to help.