For a shout out (one way SMS without automation), it’s per SMS segment, ie per 160 characters. For our conversation templates, the prices quoted are for the complete conversation – all the SMS back and forth from the bot.
First we’d suggest combining our existing templates with our journey tool. Otherwise, bespoke conversation implementation (design, analysis, tuning) costs $180 / hr
Additional SMS segments are charged as a ‘shout out’.
Yes. If you disable a message in a conversation we will credit the cost of a ‘shout out’ back to your account.
Replying to a transition email is charged as a ‘shout out’.
If you have questions not answered on this site, please get in touch. We would love to help.